MyMarchant

THE PERFECT P2P EXCHANGE

Buy / Sell Gift cards, Crypto, Foreign currencies e.t.c with trusted verified vendors

Frequently Asked Questions (FAQs)

If your question is not addressed here, please contact the support team.

WHAT IS MYMARCHANT.

MyMarchant is a Peer-To-Peer (P2P) trading platform that facilitates the buying and selling of gift cards, digital assets like cryptocurrencies and perfect money, and also foreign currencies, providing traders with access to our network of verified vendors.

WHAT FEE DOES MYMARCHANT CHARGE.

MyMarchant does not charge any fee on trades and it will always be free, however the vendors pay a monthly fee to be able to advertise their services to the traders.

WHO IS A VENDOR ON MYMARCHANT.

On MyMarchant, a vendor is a user who has successfully passed our screening process and has been verified to be trustworthy. These vendors are authorized to place ads and assist other traders with their needs.

WHO IS A TRADER ON MYMARCHANT.

On MyMarchant, a trader is a user who has not verified their profile to become a vendor and probably not interested in becoming a vendor, traders are the everyday users who reach out to the vendors to trader their assets.

HOW FAST DOES MYMARCHANT SUPPORT RESPOND.

MyMarchant support team is dedicated to providing prompt and efficient assistance to our vendors and traders. We strive to respond to all inquiries within 10 minutes of receiving them.

HOW TO CONTACT MYMARCHANT SUPPORT.

We value your feedback, suggestions and concerns, to contact MyMarchant support visit the contact page here.

HOW TO REPORT A TRADE.

To report a trade issue with a vendor, navigate to your chat with the vendor. And click on "Report a Dispute" button and provide a detailed explanation of the problems you are encountering with the vendor.

HOW TO BECOME A VERIFIED VENDOR.

To ensure the safety and security of our platform, we have a stringent process for verifying traders who wish to become verified vendors. This is necessary to mitigate the risk of fraudulent activities. If you are interested in becoming a verified vendor, please check out the requirements.

Cheers, Happy Trading!