How to Check Your Visa Gift Card Balance: A Complete Guide

Visa Gift Card Balance

Visa gift cards are a flexible and popular option for gifting, allowing the recipients to shop for whatever they want online or in-store.

To ensure you are aware of your available funds and make the most of your card either by shopping or converting your Visa gift cards to cash, it is important to know how to check your Visa gift card balance.

In this comprehensive guide, we will walk you through the step-by-step process, whether you have a physical Visa gift card or an e-gift card(electronic gift card).

Step 1: Gather Your Information:

Before you start checking your Visa gift card balance, make sure you have the card itself and any associated details.

And for physical cards, have the card number and the security code (CVV) on the back of the card. 

Also for e-gift cards, ensure you have the card number and the associated PIN.

Step 2: Visit the Official Visa Website:

Open your web browser and visit the official Visa website at (

Step 3: Locate the “Gift Card Balance” Page:

On the Visa website, explore the navigation menu or use the search bar to find the “Gift Card Balance” page.

Also you can scroll down to the bottom of the page and under “Support” you will find “Gift Card Balance”, click on it.

You will be directed to a page that says “How to check your Visa Gift card balance”.

Step 4: “How to check your Visa Gift card balance” page:

Once you are on the “How to check your Visa Gift card balance” page, you will find the instructions and links to check your gift card balance.

Since Visa gift cards are issued by various brands other than Visa, you will have to look through the links to pick your Visa gift card issuer.

To save you the stress we have made a list of the links;

  1. Visa Vanilla Gift Cards
  3. Gift Card Mall
  4. Commerce Bank
  5. Navy Federal
  6. Walmart

Step 5: Enter Your Card Details:

After picking and clicking on your “Visa gift card” issuer’s link and you are on the “Check Balance” page, you will need to enter your Visa gift card details.

These details typically include the 16-digit card number and the CVV code (for physical cards) or the card number and associated PIN (for e-gift cards).

Step 6: Click “Check Balance”:

Then after entering the required details, click the “Check Balance” or “Submit” button.

The website will process your information and retrieve your current gift card balance.

Step 7: Review Your Balance:

Once the system completes the balance check, the website will display your remaining balance on the screen.

Also remember to make a note of the amount or take a screenshot for future reference.

Alternative Methods to Check Balance:

1. Call Customer Service: The back of your Visa gift card typically includes a toll-free customer service number.

You can call this number and follow the automated prompts to check your balance.

Make sure to have your card number and PIN ready.

2. Visit a Local Store: If you are near the retailer where your Visa gift card was purchased, you can visit the store and ask a cashier or customer service representative to check your balance for you.


1. Always use the official Visa website or the retailer’s official website to check your gift card balance to avoid scams.

2. Keep your gift card number and PIN secure to prevent unwanted access.

3. Regularly check your gift card balance, especially before making a purchase.

4. Some Visa gift cards may have an expiration date, so be sure to use your balance before it expires.


Checking your Visa gift card balance is a simple yet crucial task to make the most of your gifting experience.

Whether you are using a physical card or an e-gift card, the process involves entering your card details on the Visa gift card retailer/issuer’s website or using alternative methods like calling customer service.

Lastly, by keeping track of your balance, you can shop with confidence and enjoy the flexibility that a Visa gift card offers.